Barriers to Online Use

Tired: Exchange Outages | Wired: Gmail Cloud Latency

Back in the day, at least there was an IT department to harrass. Now, the company blog is the place to complain about the lack of email availability. Read more about the problem some companies are experiencing.   More

PC Start-Up Time: Age of Impatience...or Finally, after so many years.

Matt Richel and Ashlee Vance of the New York Times reported recently on an effort by leading PC manufacturers are cutting the time it takes for a PC to start up. Here's a link to their story.   More

  • Netpop | Trends: Perceptions of the Online Experience among U.S. Broadband Users, 2006 and 2007

    Netpop | Trends: Perceptions of the Online Experience among U.S. Broadband Users, 2006 and 2007

    This report examines how attitudes towards the Internet have shifted in the last year (2006 to 2007). The marked growth in social networking in the last year has prompted several distinct attitudinal shifts, highlighted in this report.  Concerns about online shopping have also increased. ... more

  • Netpop | Shop: Profiling the Broadband Shopper

    Netpop | Shop: Profiling the Broadband Shopper

    Netpop | Portraits, a segmentation analysis of the broadband population, uncovered five user profiles whose varying attitudes and orientations toward the Web contribute to different online shopping styles. With a closer focus on non-shoppers, comparisons between them and shoppers in terms of... more

  • Netpop | Shop: Full Report

    Netpop | Shop: Full Report

    Our examination of shopping habits in the broadband era, exploring mix-mode shopping, or how the exploding array of online tools and resources influence purchase decisions. We also investigate the way broadband users - a bellwether of the modern consumer market - also shop for products. How do... more

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